Privacy Policy

Last updated: October 2026

TrailVault (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit trailvaultoutdoors.com and make a purchase.

Information We Collect

Personal information: name, email address, shipping address, phone number, and payment information when you place an order
Account information: if you create an account, we store your login credentials and order history
Usage data: pages visited, time spent on site, browser type, and referring URLs via cookies and analytics tools
Location data: general geographic location for quest verification purposes

How We Use Your Information

To process and fulfill your orders
To send order confirmations, shipping updates, and membership or account updates
To verify completed trail challenges and quests
To improve our website and product offerings
To send marketing emails (only with your consent; you may unsubscribe at any time)

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

Payment processors to handle transactions securely
Shipping carriers to fulfill and deliver your orders
Analytics providers to understand site traffic
Email marketing platforms to send communications you have opted into

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to opt out of certain data processing activities. To exercise these rights, contact us at TrailVaultoutdoors@gmail.com.